State Farm® Insurance Agent Rita Prince
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert
March 12, 2026
5
out of
5
rating by Robert
"I appreciate the annual policy/coverage review of my coverages through Rita's State Farm office. Specific policies plus an umbrella policy may change in response to my needs or State Farm's coverages. I come away with a better understanding of costs and coverages. I'm totally satisfied with the insurance services I receive from the Rita Prince State Farm office."
elizabeth maneiro
January 26, 2026
5
out of
5
rating by elizabeth maneiro
"Rita and her team are amazing! Thank you."
We responded:
"Your 5-Star Review of our office is very much appreciated!! I enjoyed meeting with you over the phone to review your auto and homeowner's coverages and discounts. We are only a call, text or e-mail away with any help on your insurance policies. Sincerely, Rita & Team "
J25 Morrow
January 13, 2026
5
out of
5
rating by J25 Morrow
"Rita Prince and the team are champions of customer service! Today, Wendy listened to me patiently about an on line billing question. It was so nice to be helped quickly and treated with hometown respect! Love you guys! Jim"
We responded:
"Thank you for taking some time out of your day to write a 5 star review on your experience with Wendy and our office. It's with great pleasure to help you with your insurance questions. We value and appreciate you!! Sincerely, Rita and team"
Bobbie Smith
January 8, 2026
5
out of
5
rating by Bobbie Smith
"Rita is so easy to work with she explains every little detail of every thing in your policies. I would highly recommend her to anyone. I am very, very happy with Her"
We responded:
"I'm so grateful for your positive feedback. I'm happy you found our annual review beneficial. It's important to know what coverages and limits you have before you need to use your auto and renters' insurance. I look forward to continuing to service your insurance needs. Sincerely, Rita"
sml fake
January 6, 2026
5
out of
5
rating by sml fake
"Have been with Rita Prince have been there for years and co workers no place more efficient and concerned about you! Linda calls me on my birthday and she calls me on my reviews of my policy and always a good neighbor 🙏❤️👍"
We responded:
"Thank you Susan for taking the time to share your experience with my office. We truly appreciate your loyalty over the years in servicing your auto, home and life insurance. Best Regards, Rita"
Jesse Foster
January 6, 2026
5
out of
5
rating by Jesse Foster
"Love Rita and her Team!!! Super reliable and super great service. Highly recommended!!"
We responded:
"Thank you Jesse for the 5 Star Review. My team and I appreciate you taking the time to share your experience with my office. Sincerely, Rita"
Michael Felluca
December 14, 2025
5
out of
5
rating by Michael Felluca
"Rita has one of the most friendly and effective professional service offices I have ever worked with. This goes beyond Insurance offices. They truly care about me both as an individual and a client. They always make me feel welcome in the office or anytime on the phone. Rita is the only professional service I have ever had that has an annual check-up (which includes a visit to her office) AND a happy birthday phone call EVERY year! Thank you, Rita and your entire office, for all you service and for making me feel so welcome!"
We responded:
"Thank you so much for the 5 star review. You're very welcome! It's truly a pleasure to work with you, and I'm grateful for the friendship we've built over the years. Looking forward to many more years of helping you with your insurance needs!! Sincerely & your friend/agent, Rita"
Mary Coon
December 9, 2025
5
out of
5
rating by Mary Coon
"Working with Rita Prince at State Farm has always been pleasant, informative, knowledgeable; I walk away feeling listened to and confident with their services. Questions are answered, staff is friendly and I'm very happy with their services. I highly recommend them for your one-stop insurance services."
We responded:
"Thank you Mary for taking the time to share your thoughts! We’re so glad to know you’re satisfied with the service you receive from our State Farm office in Fairport. If you ever have any questions or need assistance on your auto, renters, umbrella policy and/or any of the other products we offer, we’re here to help! "
Tom Sollitt
October 30, 2025
5
out of
5
rating by Tom Sollitt
"We are in the sellers house have had good vibes with State Farm and Rita. Prince insurance will have to continue that alliance in the future. Thank you."
We responded:
"Thank you so much Tom for the 5 star review. It means a lot to our office that you took the time to express your experience. We look forward to many years providing you with exceptional service and meeting all of your insurance needs!! "
Marty Lasher
September 3, 2025
5
out of
5
rating by Marty Lasher
"Rita Prince State Farm is the best! Excellent customer service, always friendly, helpful and has the right coverage to fit my needs perfectly."
We responded:
"Thank you Marty for your 5 Star Review. It's our pleasure to provide you with that level of customer service. I look forward to our scheduled meeting to review your auto and home insurance policies. My team and I appreciate you!!"
Chris Pittinaro
August 6, 2025
5
out of
5
rating by Chris Pittinaro
"Spoke with Rita for a much overdue (my fault not theirs) review of my insurance. Process was quick and easy. Rita was very knowledgeable and low key. Would recommend."
We responded:
"Thank you Chris. We appreciate your 5 Star review! I am delighted to know you had a great experience during our insurance review phone meeting. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your loyalty over the years. Sincerely, Rita Prince"
Jarrod Thuman (JarrodAgain)
July 7, 2025
5
out of
5
rating by Jarrod Thuman (JarrodAgain)
"Ended up not doing business with them due to my personal financial circumstances, but Ian was exceptionally straight forward, kind, and easy to talk to over the phone! Hopefully down the line I can do business with them."
We responded:
"Thank you Jarrod for sharing your experience with Ian. Although we currently could not help you with your insurance needs, you still took the time to share your experience which is very much appreciated. I'm hoping we can do business in the very near future. Sincerely, Rita Prince "
Fae Mercury
May 27, 2025
5
out of
5
rating by Fae Mercury
"There was an issue with my account and it took awhile to fix it but the guy working with me seemed very diligent and on my end it seemed like he was doing everything in his power to fix it. The insurance I got seems very good and was affordable, especially for an older mobile home. The process after the issue was fixed was very easy, it was just a phone call and I had insurance that day. I would absolutely recommend them to my friends and family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best regards, Rita Prince"
Lisa Hilliker
May 12, 2025
5
out of
5
rating by Lisa Hilliker
"We just took out our second policy with Ian Palmer and had a fantastic experience both times. He was thorough with coverage and very personable. 5/5."
We responded:
"Thank you Lisa for your 5-star review! My State Farm team and I are happy to hear of the fantastic experience you had with Ian. We look forward to working with you for your insurance needs. Sincerely, Rita Prince "
Jen Price
April 20, 2025
5
out of
5
rating by Jen Price
"Everyone in this office is professional, personable . They understood my needs and made shopping for auto and home insurance affordable. A plus is that they are located right here in Fairport. A special thank you to Ian Palmer.!!! Jen"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team in the office was able to provide you with professional and personable service. We always strive to understand our customers' needs and make insurance shopping a seamless and affordable experience. We're glad to know that you found our location convenient as well. We'll make sure to pass along your special thanks to Ian. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words! Sincerely, Rita"
Rob Adams
March 3, 2025
5
out of
5
rating by Rob Adams
"Great agency, very friendly and responsive. Also accommodating when it comes to servicing policies. Wendy is a superstar."
We responded:
"Thank you Rob for the 5 Star Review. It means a lot to us when we receive a review from a car sales consultant. Everyone's experience with our office means a lot no matter if they are an insurance customer or not!! In the end, we made it right for our mutual customer. Truly appreciated. Sincerely, Rita Prince "
Robert McBath
February 19, 2025
5
out of
5
rating by Robert McBath
"Great experience working with Rita and Linda. Very friendly, knowledgeable, and more than willing to take the time to help you get the most out of your insurance. I would recommend to anyone who is looking for insurance or isn't happy with their current provider."
We responded:
"Thank you so much Rob for your 5-star review and kind words. I enjoyed our insurance review meeting today to discuss your limits and coverages and ways to help you save. We are here for you with any insurance related questions. I appreciate you!! Sincerely, Rita Prince "
Jason Tracy
January 8, 2025
5
out of
5
rating by Jason Tracy
"After my current insurance provider ceased operations in NY Rita's agency was able to quickly provide a competitve insurance package to meet my family's needs. Her team was very professional and quick to respond any time I had questions during the process."
We responded:
"Thank you so much for the positive review. I'm happy to hear that our team was able to help you with a smooth transition to State Farm for your autos and home insurance. Our goal is to provide the right level of protection for your family. Looking to many years of building the relationship. Warmest regards, Rita Prince"
Tori Fox
November 29, 2024
5
out of
5
rating by Tori Fox
"Having your car stolen ~ a nightmare. Working with Rita and Linda ~ reassuring and straightforward. Excellent communication, the comprehensive coverage is proving its worth. Ive been a State Farm customer for 10 years, happy with my choice!"
We responded:
"We’re honored by your positive feedback! I'm happy to hear we were there for you when you needed us. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We truly appreciate you and your loyalty!! Warmest regards, Rita"
Parker Branch
November 15, 2024
5
out of
5
rating by Parker Branch
"Ian Palmer with Rita Prince State Farm Agency has been great to work with for my homeowners insurance and automobile insurance needs! He has been very responsive and gets things done!"
We responded:
" Welcome to our agency Parker. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Warmest Regards, Rita"
Robert Faunce
November 15, 2024
5
out of
5
rating by Robert Faunce
"Quick response"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Warmest Regards, Rita"
Patricia Vankouwenberg
November 14, 2024
5
out of
5
rating by Patricia Vankouwenberg
"The Rita Prince Agency was recommended to me by a younger friend who has had eight years of a positive relationship with it. Needing to find a new agent to replace my auto and homeowner's policies, I heeded her referral and was not disappointed. Ian Palmer answered my questions, explained the coverage that I needed, and convinced me--with no pressure--that this agency would be a suitable fit for my insurance needs. As a side note: Ian Palmer is a gracious young man who is also respectful of "senior citizens"! Thank you, Ian."
We responded:
"Welcome to our agency. I look forward to meeting you and working with you regarding your insurance needs. We appreciate you trusting us to insure your auto and home. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jaymie Chapple
November 13, 2024
5
out of
5
rating by Jaymie Chapple
"Rita Prince and her staff are professional, attentive and considerate. They go above and beyond in what they do. Ian Palmer has been our main contact and it is clear that he enjoys his work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you!! Warmest Regards, Rita"
Fred Simpson
November 13, 2024
5
out of
5
rating by Fred Simpson
"Rita and staff are models of professionalism. I enjoy talking to Rita and the staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly appreciate you!! Warmest regards, Rita "
lynn schilling-benz
October 30, 2024
5
out of
5
rating by lynn schilling-benz
"Ian was very thorough, responded to all my questions, and helped me get through the application process quickly. I am very happy with the service so far! Thank you."
We responded:
"Thank you for the 5 star review and sharing your experience with Ian while quoting your insurance. Thank you for giving us the opportunity to insure your auto, home and umbrella policies. We take great pride in continuing this same level of service after the initial onboarding. I look forward to meeting you and helping you with all your insurance needs!! Warmest regards, Rita Prince "